Friday, January 30, 2009

Club Class Concierge sixteen people arrested on suspicion of fraud.

Hi everyone, I have received this news from Diamond's Legal department and the OTE (Organisation for Timeshare in Europe.
Towards the end of January, the Spanish police raided the offices of Global Vacations Limited, a marketing company selling Club Class Concierge holiday club membership, arresting sixteen people on suspicion of fraud.

Victims of this alleged fraud will have been approached by resale company ETOO telling them that a buyer had been found for their points or week. They would have been told that the transaction would have to be concluded in person in Malaga. Once there the owners were met by Global Vacations Limited representatives who try to sell them Club Class Concierge membership. This may well have been alongside a cash-back offer through CashBack Europe Plc.

To assist the authorities in Spain with their investigations, evidence is now required from timeshare owners and the purpose of this email is to call on OTE members to inform their staff, post messages on their websites or their newsletters to encourage as many victims as possible come forward. A case can only be built up if sufficient evidence is provided!

In this instance, rather than forwarding complaints to OTE’s enforcement team in Spain, we have been informed that evidence should be sent to the complainant’s local European Consumer Centre, details of which can be found on the ECC website: -

http://ec.europa.eu/consumers/redress_cons/docs/ecc_network_centers.pdf

Photocopies of all documents, a brief statement providing details about their case and photocopies of proof of payments made should be provided.

UK based consumers should send their complaints to:

European Consumer Centre
1 Sylvan Court, Sylvan Way
Southfields Business Park
Basildon
Essex SS15 6TH

Tel: 08456 04 05 03
Fax: 08456 08 96 00
email: ecc@tsi.org.uk

OTE is issuing a press release on Monday to coincide with a similar release issued by the UK’s Office of Fair Trading. We also understand that BBC Watchdog is planning to report the raids in its programme on Monday 2nd of February at 19h30.

7 Comments:

At 2:16 PM, Blogger bilko007 said...

Hi Tony,
I got involved with c/class
about seven years ago in lanzarote,
paid so much up front to get a good return through reclaim(bigger scam)they found one thing was wrong with my claim so as not to pay out, i am led to beleive all claims are the same.
Another resale
scam is travelworldworldwide,apdocorreo86
avda antoniomachado, benalmadena costa 29630, malaga. emails phones are a waste of time no one has taken a call this year,tried every day to no avail,these people i found out since have no authority to sell dri points.
good luck bilko008

 
At 10:46 AM, Blogger kevan said...

Hi Tony I was coned by a firm called TERRANOVA in 2006 it also cost me a lot of money thay were selling club class
I was in tenerife last week and was aproched by a firm called
OCEAN ASSOCIATES trying to sell RCI points thay wanted to sell me 40.000 points for £16,000 pounds
last year I was told by RCI that fore my time share and £3,000 i could get a quater of a million points RCI know nothing about this

 
At 7:29 PM, Blogger creditcruncher said...

Hi Tony, I wish I had found your blog before I was conned by ETOO in December. They say there's no fool like an old fool.My bank is currently investigating this fraud for me.

 
At 3:10 PM, Blogger roxanne said...

HELP!! my mum and dad are on holiday in benidorm where they were approached by someone with a scratch card! supprise suprise they sratched it off and won a free holiday, they went to a presentation which took 2 hours and recieved vouchers for there free holiday all they have to pay is £60 charges and flights on top...the free holiday is to tenerife for a week.

they then learned that the presentation was to join a club called club class concierge!! after listening to what the salesman had to say and reading through the entire terms and conditions my dad has decieded to join..

hes paid £1000 deposit on credit card and now has to pay £3000 within a month of getting back from benidorm...for what he has paid they have promised him that he can book as many holidays as he wants in the year to any place at any time...which sounds pretty good... he also gets a free cruise for 2 people and his free holiday to tenerife

he rang me to ask me what i think about it and i dont no how to advise him....i used to work for diamond resorts which is another holiday club that people were convinced was a scam.....may i reassure people that it isnt

i have read up on forums and the club class concierge website and have found many bad reviews BUT these reviws have come from people that have NOT joined the club and only people that have been to the presentation......

i need someone to help me, preferably someone that has been on there holidays and that are members so i can decide whether or not to explain to my dad to cancel his membership before he gives away any money!!!!

working with diamond resorts many people have been sceptical about it, but it was genuinly a good club...the people writing all the bad reviews have not experienced the holidays and are not members so there posts do not help me at all

if anyone could shed some light on the matter i would be extremely grateful as this club will need to be cancelled within 14 days to ensure we get our money back thankyou

xx roxanne xx

 
At 5:14 PM, Blogger Jessica said...

I dont think you need to worry Roxanne. I have been a member with them since my trip to Benidorm 3 years ago and they are really good. They have so many benifits that i havent even used half of them. All my family are members now and it is definitly money well spent. Im sure your dad would have read everything carefully and seen just how good Club Class Concierge really are!

 
At 8:35 PM, Blogger tim scarratt said...

Hello roxanne,
now listen tell your dad to get his money back don't pay any more it's all a big con.
I fell for it nearly six Years ago from benidorm scatch card all that paid altogether £5,800 and was told after 5 years would get £5,000 back , got free holiday to Tenerife which had to pay flights when got there was a big time share place and was pestered to by time shares all the time that's why they give you the holiday.
Using club class for flight I would I could get cheaper on the net and was to much phonned them and getting talked aload of crap off them, so just thought would wait for my give years up and claim well it's up two weeks ago and can't claim as club class say it's nothing to do with them and they got rid off the people from benidorm and they don't do people with scatch cards selling club class anymore
can you try and get there details as I need to see a solicitor now as I have been conned,club class have gave me phone numbers to try but am not getting anywere
please tell your mum and dad don't be a dumb arse like me and don't listen to anyone else they might be working for club class let me know how you get on tim scarratt

 
At 2:53 PM, Blogger gerad said...

Hi i bougt a club class membership wit a cashback from a person called paul duff, of course i recieved not a penny back, can i have some information what i can do?

 

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